We're here to help! Get in touch with our support team.
Our support team is available to assist you with:
Download the NaijaRatings app from Google Play Store or Apple App Store. Open the app and follow the registration process. You'll need to provide your email, phone number, and create a password. After registration, verify your account using the OTP sent to your phone or email.
Search for a business on the platform, select the business, and click on "Write Review". You can rate the business (1-5 stars), add comments, upload proof images, and provide additional details like product name, date, and location.
Yes, you can edit or delete your reviews from your profile section. Go to "My Reviews" and select the review you want to modify or remove.
During registration, select "Business Customer" as your role. Complete the business registration form with your business details, including business name, type, contact information, and location. Your business profile will be reviewed before being published.
We aim to respond to all inquiries within 24-48 hours during business days. For urgent matters, please mention "URGENT" in your email subject line.
To delete your account, please visit our Delete Account page for detailed instructions. You can also contact us directly at 9jaRatings@gmail.com with your account deletion request.
Response Time: We typically respond to emails within 24-48 hours. For urgent issues, please include "URGENT" in your subject line.
Business Hours: Our support team is available Monday through Friday, 9:00 AM - 5:00 PM WAT (West Africa Time).
Thank you for using NaijaRatings. We're committed to providing you with the best possible experience.