Privacy Policy

Last Updated: January 2026

Welcome to NaijaRatings. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

1.1 Personal Information

When you register and use NaijaRatings, we may collect the following information:

• Account Information: Name, email address, phone number, username, password, date of birth, gender, and profile image
• Location Data: Country, state, city, LGA (Local Government Area), and complete address
• Business Information: If you register as a business, we collect business name, contact details, business type, and related information
• Review Content: Ratings, comments, product names, dates, locations, and proof images you submit

1.2 Automatically Collected Information

• Device information (device type, operating system, unique device identifiers)
• Usage data (pages visited, features used, time spent on platform)
• IP address and browser type
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account
• To process and display your reviews and ratings
• To facilitate communication between users and businesses
• To improve our services and user experience
• To send you important updates, notifications, and marketing communications (with your consent)
• To detect and prevent fraud, abuse, and security issues
• To comply with legal obligations
• To analyze usage patterns and trends

3. Information Sharing and Disclosure

3.1 Public Information

The following information is publicly visible on our platform:

• Your username and profile information (as set in your profile settings)
• Reviews, ratings, and comments you post
• Business information (if you are a business user)

3.2 Third-Party Sharing

We may share your information with:

• Service Providers: Third-party companies that help us operate our platform (hosting, analytics, payment processing)
• Business Partners: When you review a business, that business may see your review and associated information
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Update or correct your personal information through your account settings
• Deletion: Request deletion of your account and associated data (see our Delete Account page)
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a portable format

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist with marketing efforts. You can control cookies through your browser settings, but disabling cookies may affect platform functionality.

7. Children's Privacy

NaijaRatings is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information in accordance with our data retention policies.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the platform after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

By using NaijaRatings, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.